I had a good time overall at NH Hamburg Altona. The breakfast was really good, with a vast selection of delicious options. The room was clean and spacious, which made my stay comfortable. However, the location was a bit of a distance from the city center, requiring a bus ride for easier access. Additionally, there were a few service hiccups during my stay, like challenges with the air conditioning.
Rooms
7.0
The room was spacious and clean, offering comfort during my stay. However, some of the decor felt a bit dated.
Service
6.0
Most staff were friendly and helpful, but I did face some challenges with certain requests that weren't addressed promptly.
Location
7.0
Although the location had a bus stop right across the street, it was still a bit of a walk to reach the city center.
Dining
8.0
Breakfast was a highlight with a great variety, but the restaurant prices for other meals felt steep.
Facilities
6.0
The hotel had ample facilities, including a nice lobby and well-maintained common areas, but some issues with maintenance were evident.
Mark
United Kingdom,
December
2024
6.8/10
My stay at NH Hamburg Altona was quite pleasant overall. The refurbished rooms were spacious and clean, but the temperature was a bit too warm for my liking. The breakfast buffet was really good, though I found the pricing for it slightly on the high side. The staff were friendly and helpful, making the experience more enjoyable.
Rooms
8.0
The refurbished room was spacious and had a nice bathroom, but the bed was uncomfortably hot, which detracted from the comfort.
Service
9.0
The staff was friendly and attentive. they even assisted me with parking, which I appreciated.
Location
7.0
The hotel's location is convenient, with easy access to public transport, although it might feel a bit far from downtown.
Dining
8.0
Breakfast was a highlight, offering a great selection. but at €21, it felt a bit pricey.
Facilities
8.0
The facilities were well-maintained and included nice touches like complimentary water and sweet snacks, though the gym wasn't used during my stay.
Tommy
United Kingdom,
October
2024
5.6/10
I had a mostly good experience at Nh Hamburg Altona. The location is decent with public transport easily accessible, although it's not super close to the city center. The rooms were clean and spacious, plus the staff were incredibly friendly and helpful. On the downside, breakfast was a bit on the pricey side, and I was frustrated that my room wasn't ready until 3 PM after a long journey.
Rooms
8.0
The rooms were clean and quite spacious, which made my stay comfortable. I liked having amenities like a mini fridge and coffee machine.
Service
10.0
The staff were super friendly and attentive, which definitely made my experience more enjoyable. They even remembered me from previous visits.
Location
7.0
I wouldn't say it's right in the centro of Hamburg, but there are bus stops right across the street that get you into town in about 20 minutes, which worked for me.
Dining
6.0
The breakfast spread was amazing but quite expensive at €22.90. Thankfully, there are other options nearby if you're looking to save.
Facilities
7.0
The hotel had good amenities, including a lovely bar and gym facilities. However, I found that some facilities like room service were not up to par.